Refund Policy

We stand behind our products with a transparent refund policy. If you're not satisfied, we want to make it right.

The Gist

At DarkcrackX, customer satisfaction is our priority. We offer a comprehensive refund policy designed to protect your investment while ensuring fair terms for both customers and our business.

Key Point:

Refunds are only available within 12 hours of purchase. Requests submitted after this window cannot be processed.

Who Is Eligible for a Refund?

You ARE Eligible for a Refund If:

✓Install Fails : Your dumb ass can’t get it to work, and our “support” can’t be bothered to fix it.
✓ Incompatible Trash : Our software hates your shitty system, even if it meets our bare-minimum specs.
✓Product Dissatisfaction: You're dissatisfied with the product's functionality or performance after a good-faith attempt to use it
✓Within 12 Hours: You beg for a refund before the clock runs out.

You ARE NOT Eligible for a Refund If:

✗Too Late : Missed the 12-hour window? Tough shit.
✗Used It : Got it working and cheated your exam? No refund, cheater.
✗User Error: The issue is due to user error or misuse, not a product defect
✗Refusing Support: You refused technical support assistance and troubleshooting from our team
✗Duplicate Purchases: You purchased multiple licenses without clear justification

Installation & Technical Support

Got a problem? Contact us on Telegram @BerriOSX. For refund matters, WhatsApp us at +601139040522.

Our Support Includes:

→Direct Telegram assistance from our technical team (@BerriOSX)
→Step-by-step installation guidance
→System compatibility troubleshooting
→Activation and license key issues
→Performance optimization advice

Note:

We strongly recommend contacting our support team before requesting a refund. Most issues can be resolved within hours.

Improve Your Refund Approval Chances

Don’t just whine show us your pathetic failure. Video proof makes us less likely to laugh you off.

Video Documentation (Highly Recommended):

+Installation Errors: Record a video showing the exact error message during installation
+Activation Issues: Capture screenshots of error codes and activation failures
+System Compatibility: Show system specifications and compatibility check results
+Timestamps: Include date/time stamps showing when errors occurred

Best Practice:

Best bet? Send a short video (1-2 minutes) of your miserable attempt. No proof, no pity.

Refund Process & Timeline

1Submit Your Request

Contact our support team via Telegram @BerriOSX within 12 hours of purchase with:

• Your order/license details
• Reason for refund request
• Video evidence (optional but recommended)
• Any error messages or screenshots

2Review & Verification

Our team reviews your request against our refund policy criteria. We typically respond within:

• 2-4 hours for straightforward cases
• 4-12 hours for cases requiring investigation

3Refund Processing

Once approved, the refund is processed immediately using the same method you used for payment:

• Cryptocurrency: Refund to original wallet within 1-2 hours
• Telegram Payment: Refund processed within 24 hours
• WhatsApp Support: Refund coordination via +601139040522
• Bank Transfer: Refund within 3-5 business days

4License Deactivation

Upon refund approval, your license key is immediately deactivated and cannot be used again.

Refund Payment Method

Refunds go back to whatever sketchy method you paid with. No exceptions, no fraud, no bullshit. This ensures:

Security: Your funds return securely to the original source
Verification: Payment method matching prevents fraud
Transparency: Clear refund tracking for both parties

If you have questions about your specific payment method or refund timeline, contact our support team immediately.

Stupid Questions We Hate

Can I get a refund after 12 hours?▼

Hell no. Miss the window, and you’re screwed. No excuses.

What if I successfully used the product?▼

Cheated and passed? You’re done. No refunds for winners.

How important is the video evidence?▼

Not mandatory, but without it, you’re begging blind. Good luck.

Can I request a refund if tech support doesn't respond?▼

No response in 4 hours and still in the 12-hour window? You can try for a refund. Screenshot your ignored messages.

What's the typical refund timeline?▼

Approval: 2-12 hours. Crypto: 1-2 hours. Telegram: 24 hours. Bank: 3-5 days. Don’t bitch about it.You got 12 hours.

Quick Summary

⏱

12-Hour Window

Submit within 12 hours

✓

Eligible If:

Installation issues or dissatisfied

📹

Video Evidence

Increases approval chances

💰

Same Payment Method

Refund returns to source

🛠

Tech Support First

Try support before refund

Need Help?

Our support team is ready to help resolve any issues before you need a refund.

Contact Support

Last Updated:

October 19, 2025

This policy is subject to change at any time. We recommend reviewing it regularly for updates.